Introduction

At Electro, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

About Our Business

Electro is an online reseller of electronic products. We sell products manufactured by various brands and do not produce our own branded merchandise. We purchase products from authorized distributors and manufacturers to resell to our customers.

Information We Collect

We collect several types of information from and about users of our website, including:

• Personal identifiers such as name, email address, shipping address, billing address, and phone number
• Payment information (processed securely through Stripe)
• Order history and product preferences
• Device and usage information when you interact with our website
• Authentication data when you register or log in using Google
• Communications you send to us, including customer support inquiries

How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders
• Communicate with you about your orders, products, and services
• Provide customer support and respond to your inquiries
• Improve our website and customer experience
• Send promotional communications (if you've opted in)
• Protect against fraudulent or unauthorized transactions
• Comply with our legal obligations
• Verify your identity when you register or log in

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• To perform our contract with you when you place an order
• To comply with our legal obligations
• For our legitimate business interests
• With your consent, where applicable

Payment Processing

We use Stripe for payment processing. When you make a purchase, your payment information is processed directly by Stripe. We do not store your full credit card details on our servers.

The payment information you provide is encrypted and transmitted directly to Stripe. This process is protected by encryption technology that prevents your information from being read by unauthorized parties.

Stripe's use of your personal information is governed by their Privacy Policy. We recommend you review their policy at https://stripe.com/privacy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically kept for 7 years to comply with tax and accounting regulations.

When we no longer need to process your personal data, we will delete or anonymize it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

Data Security

We implement appropriate security measures to protect your personal information. These measures include encryption, access controls, and secure networks.

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

We may use third-party service providers to help us operate our business and the website or administer activities on our behalf. These include:

• Stripe for payment processing
• Google for authentication and analytics
• Shipping carriers to deliver your orders

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@electro.com

Address: [Your Business Address]